Active Management | Transparent Consulting - London

Service Operations Management Challenge

Fees

£795 per person attending; team of 3 = £2100
Discounts for early booking / non-commercial attendees
Includes all materials, refreshments and lunch

Team Composition

Teams can be drawn from a mix of internal trainers, team leaders and operations managers.

Benefits for internal trainers

• View the content needed for operations manager training courses
• Compare simulation training with standard classroom style & e-learning
• Learn alongside operations managers and hear their views

Benefits for team leaders

• Jump in thinking up to higher levels of management
• Face new issues and see new skills required
• Excellent testing for promotion

Benefits for operations managers

• View of other businesses' best practices
• Improved skills and personal networks
• Ideas that can be applied immediately

Materials

Participants receive briefing materials to prepare for the exercise before the Challenge begins. They also receive a working folder of templates for use both on the course and back in the office.

Previous Participants

Previous participants have included site managers, department managers, trainers and team leaders from American Express, The Pension Service, Xansa, City University Business School, A.T.Kearney and many others.